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Privacy Policy

Last Updated: June 2026

This Privacy Policy describes how Nuvéa ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nuvea.me (the "Site"), or otherwise communicate with us (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" refer to you as a customer, website visitor, or other individual whose information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, please do not access or use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operational requirements, legal obligations, or regulatory requirements.

Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly.

Information We Collect

To provide and improve our Services, we may collect the following categories of personal information:

Information You Provide Directly

  • Full name

  • Billing and shipping address

  • Phone number

  • Email address

  • Account login credentials

  • Order history and purchase information

  • Customer support communications

  • Product reviews and feedback

Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed

  • Referral source

  • Shopping activity

  • Cookies and analytics data

Information from Third Parties

We may receive information from:

  • Shopify and related e-commerce platforms

  • Payment processors

  • Shipping and fulfillment partners

  • Marketing and advertising providers

  • Analytics providers

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Manage your account

  • Process returns and refunds

  • Improve website performance and user experience

  • Prevent fraud and unauthorized activity

  • Send order updates and transactional emails

  • Deliver marketing communications where permitted by law

  • Personalize product recommendations and advertisements

Cookies and Tracking Technologies

Like most online stores, Nuvéa uses cookies and similar technologies to improve your shopping experience.

Cookies help us:

  • Remember your preferences

  • Analyze website traffic

  • Improve site performance

  • Personalize content and advertising

  • Enhance security

You may disable cookies through your browser settings; however, some features of the Site may not function properly.

For additional information regarding Shopify cookies, please visit Shopify's official Cookie Policy.

Sharing Personal Information

We may share your information with trusted third parties when necessary to operate our business, including:

  • Shopify and related infrastructure providers

  • Payment processors

  • Shipping and logistics partners

  • Customer support providers

  • Analytics providers

  • Marketing and advertising partners

  • Legal authorities when required by law

We do not sell your personal information.

User Generated Content

If you submit reviews, comments, photos, testimonials, or other content to public areas of our Services, that information may become publicly accessible.

Please exercise caution when sharing personal information publicly.

Third-Party Websites

Our Site may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can remove it.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

  • Maintain business records

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your personal information

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the details below.

International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including the United States and the United Kingdom.

Where required, we implement appropriate safeguards to protect your personal information in accordance with applicable data protection laws.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Nuvéa

Email: support@nuvea.me

Website: www.nuvea.me